FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
2 Movers + Truck = $150/Hour 3 Movers + Truck = $190/Hour 4 Movers + Truck = $230/Hour *prices may differ between at the beginning and end of the month* We do have 4 hour of minimum labor charge Our Service fee is calculated based on the distance from our headquarters to your first location, and back to headquarters upon completing your move.
- What is your typical process for working with a new customer?
1) As the customer, it is important to first gather all information related to the upcoming move including: - Moving Date - Size / Volume of the move (Preferably an Inventory List) - Pickup and Delivery addresses - Contact Details 2) Based on the above information, one of our Relocation Specialists will provide an accurate estimate. 3) Once a customer chooses to schedule their move with us, the date is confirmed and a deposit is taken.
- What education and/or training do you have that relates to your work?
Upon hiring, all employees go through a rigorous in house training program to ensure they have the knowledge and skills needed to provide for a safe and efficient move. Additionally, all employees are reviewed annually for performance and competency based on the latest industry standards.