FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on what we find during the inspection—species (mice, bats, squirrels, raccoons), how they’re getting in, and how many entry points need to be sealed. We give clear, upfront pricing before any work begins, and we focus on permanent exclusion and repairs—not “trap-only” fixes that come back. If you move forward with repairs, we’ll outline the scope and total cost in writing.
- What is your typical process for working with a new customer?
We start by confirming what you’re dealing with and where it’s happening (attic, crawlspace, walls, garage). Then we schedule a free inspection to confirm activity, locate entry points, and identify any damage or contamination. After the inspection, we explain the plan clearly and provide a straightforward price. If approved, we complete the work and set expectations for follow-up if needed. We schedule in time-window blocks and send a 30-minute heads-up when we’re on the way.
- What education and/or training do you have that relates to your work?
Wildlife control isn’t guesswork—it’s inspection, behavior, and building science. We’re trained to identify entry points, interpret signs of activity, and install exclusion materials that hold up long-term. Our approach prioritizes prevention: sealing and reinforcing the structure to stop re-entry, along with safe handling practices for attic/crawlspace work and sanitation when droppings or contamination are present.