- What should the customer know about your pricing (e.g., discounts, fees)?
I try to base my pricing on the actual time that you will use. I charge less for people who come to me so they save the time I would include for travel. I also charge less for people who use my services more than once a week or buy multiple sessions at once. I try to meet the needs of the customer with my pricing. There may also be discounted fees depending on the time of day... a less busy time perhaps.
- What is your typical process for working with a new customer?
We set a meeting up for consultation and discuss previous exercise history, goals, any limitations and preferences, times available and fill out necessary paperwork.
- What education and/or training do you have that relates to your work?
As an ACSM (American College of Sports Medicine Professional) I maintain my certification by spending at least 60 hours every 3 years learning and updating my skills. Some ways I have done this is to travel to different conferences to meet with the elite professionals and medical specialists in our field to make sure we are staying current with research and trends.