FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is completely transparent with no hidden surprises—the price we quote is the price you pay. Our rates are flat fees based on the size of your screens, the type of wall we are mounting to, and whether we are hiding your wires. We do maintain a $120 minimum call-out fee to cover travel, parking, and premium commercial-grade anchoring hardware, and we’re always happy to offer a discount if you have multiple displays or media units to set up during the same visit!
- What is your typical process for working with a new customer?
It all starts with a quick message to lock down your vision—we’ll ask about your overall layout, your wall type, and how you want your wires handled so we can give you an exact, upfront price. Once we agree on a day, we'll give you a tight arrival window and text you when we're en route. On-site, we use precision laser leveling and advanced stud-finding to map out the perfect viewing height before making a single cut, ensuring your setup is flawlessly clean and completely secure before we pack up.
- What education and/or training do you have that relates to your work?
I bring a unique combination of structural hands-on experience and advanced technical training. On the physical side, I have a deep background in residential DIY remodeling, custom built-in entertainment centers, and structural framing, giving me expert knowledge of what's happening behind your drywall, brick, or stone. On the tech side, my background in IT systems and professional network architecture means I don't just mount the hardware safely—I understand exactly how to optimize your smart home devices, hide data cables, and integrate your components seamlessly.