FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. Every quote includes labor, materials, and installation costs. Seasonal promotions and financing options are available to make your project more affordable. Ask about energy-efficiency utility rebates and manufacturer rebates available.
- What is your typical process for working with a new customer?
Our process is simple and stress-free: 1) Request a Quote 2) Get a Free Consultation – We assess your home’s needs and provide options and recommendations tailored to your home and your needs. 3) Detailed Estimate – You’ll receive a clear, itemized quote. 4) Professional Installation – Our certified technicians handle everything, including cleanup. 5) Follow-Up – We ensure your system runs to your expectations and answer any questions you may have.
- What education and/or training do you have that relates to your work?
Our team includes licensed HVAC professionals with training on leading brands. We stay current with EPA certifications, energy-efficiency standards, and state licensing requirements to guarantee safe, reliable installations. All of our technicians undergo NATE (North American Technician Excellence) Certification training so that you can trust your home's in good hands.