FAQs
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and white-glove from start to finish. Initial Consultation We start with a conversation to understand your needs, concerns, timeline, and goals. We answer questions upfront and explain the process so you know exactly what to expect. On-Site Evaluation We schedule an in-person walkthrough to assess the space, identify any safety or structural considerations, and discuss solutions. We take care to respect your home or property during this visit. Detailed Estimate & Scope of Work You receive a clear, written estimate outlining the scope, timeline, and pricing no surprises, no hidden costs. As a licensed, insured, MBE/WBE-certified company, we ensure all work aligns with code and compliance requirements. Project Planning & Scheduling Once approved, we coordinate scheduling, materials, and logistics. We communicate clearly before work begins so you feel confident and prepared. White-Glove Execution Our team arrives on time, protects your property, maintains a clean and organized workspace, and minimizes disruption. Safety, quality, and attention to detail are our priorities. Final Walkthrough & Satisfaction Check We review the completed work with you, address any questions, and ensure everything meets expectations before closing out the project.
- What education and/or training do you have that relates to your work?
Our team at 3A’s Renovation combines formal training, industry certifications, and over 20 years of hands-on experience in residential and commercial renovation, restoration, and environmental remediation. We are licensed and insured contractors with specialized training in: General contracting and construction best practices Mold remediation and moisture control Environmental and safety compliance Jobsite safety, containment, and tenant-safe work practices Our training emphasizes: Code compliance and building standards OSHA safety protocols Proper handling of materials and equipment Protecting occupied homes and properties As an MBE/WBE-certified firm, we meet rigorous documentation, training, and compliance standards required to operate professionally across residential and commercial environments.
- How did you get started doing this type of work?
My passion for this work started early. As a child, I would take apart entire machines and rebuild them from scratch. That hands-on curiosity and problem-solving mindset is how I discovered my passion for building, restoring, and understanding how things work. As I got older, that interest naturally evolved into construction, renovation, and restoration work. I pursued hands-on experience in the field, learning the trade from the ground up and gaining real-world knowledge across residential and commercial projects.