FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, type of cleaning, and overall condition. We offer discounts for recurring services (weekly, bi-weekly, and monthly). There are no hidden fees — any extras are discussed upfront. We offer free estimates over the phone.
- What is your typical process for working with a new customer?
We start with a quick phone call to understand your needs and provide a free estimate. Once you’re ready to move forward, we schedule your cleaning at a time that works best for you. On the day of service, our professional, insured cleaning team arrives with all necessary supplies and completes the cleaning according to your preferences. We follow up to ensure you’re satisfied and are always happy to make adjustments if needed.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning, including proper sanitization techniques, safe use of cleaning products, and attention to detail. All cleaners receive hands-on training and ongoing guidance to ensure consistent quality, professionalism, and respect for our customers’ homes.