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About
We have been In the HVAC-R, Water systems industry since 1991. We proudly have an A+ BBB rating. We hold ourselves to higher standard with everything we do.
With more than 30 years knowledge and experience, most importantly, we are honest with our clients which we believe is the right thing to do. This is why our clients return to us throughout the years to have us solve all their additional needs and why we have so many referral and repeat clients.
We explain what work was done and why because we feel that well informed clients make the best decisions, which result in the best outcome where everyone is happy. This is what builds trust and better relationships with our clients.
We take pride in the work we do and love solving issues where other companies just want to replace the equipment.
Overview
Hired 18 times
Background checked
3 employees
12 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
12 reviews
5
92%
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8%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sue M.
Aug 15, 2023
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Hired on Thumbtack
I am new to the area and honestly didn't know where to turn. I had just moved into my home and was having trouble with my 17yr old HVAC system. After calling a few companies in the area (some actually recommended by family/friends) the census was I needed a new unit, mind you they did not even look at it. I placed a call to Hudson Valley HVAC and received a call back promptly. Mitch was very knowledgeable, helpful and sympathetic to my situation. After speaking with him he reassured me that he cannot tell me what's wrong with my system or recommend a new one without actually performing diagnostics. I agreed and Nick came same day! Sure, enough I did not need a new system turned out to be a very minor issue that was resolved. I am happy to report the system is working as it should. I will be recommending them to anyone that asks. Their professionalism, honesty and integrity in todays warped world shows there are still some good ones out there. PS: My system even though 17yrs old was in pristine condition.
Details: Repair • Unit won't turn on or off • Outside • Ground floor • House
Hudson Valley HVAC's reply
Thank you so very much for the excellent review Sue! We look forward to being of service in the future. Have a wonderful rest of the season. Thank you again!
Central Air Conditioning Repair or Maintenance
Laurel K.
Jun 23, 2022
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Hired on Thumbtack
Discovered A/C not functional. HV came and discovered low voltage wires not connected. Connected, checked over system and fixed a few extra things. A very good experience. Highly recommend.
Details: Repair • Unit won't turn on or off • Outside • Outside • House
Hudson Valley HVAC's reply
Thank you very much for your great review, Laurel. It was a pleasure working with you as well. Have a wonderful summer!
Central Air Conditioning Repair or Maintenance
Linda M.
Aug 19, 2022
My A/C stopped working, of course on one of the hottest days. I called Hudson Valley HVAC the gentleman who answered the phone was very knowledgeable and asked me questions regarding the A/C trying to see what went wrong? We scheduled a time for later that day, the tech was polite, put on shoe covers before entering my home and had my A/C up and running again. I was very pleased with the company and I would recommend them very highly. Thank you Mitch for all your help
Hudson Valley HVAC's reply
Thank you for taking the time and posting a great review, Linda!
We look forward to working with clients like you whenever we can be of service.
Donna W.
Aug 5, 2022
My Centralair conditioner broke down on the hottest weekend of the summer. The owner of Hudson Valley HVAC promptly responded to my call. I called 5 HVAC companies and no one returned my call. He sent a service tech the very next day. He quickly diagnosed the issue and repaired my a/c unit. I would highly recommend this company.
Hudson Valley HVAC's reply
Thank you for your great review Donna. We rally appreciate it! Have a great rest of the season!
Steven L.
Feb 11, 2023
Great service. Fixed the problem the first time and explained the issue. Gave me options for the service levels and didn’t push more expensive services. I would highly recommend.
Hudson Valley HVAC's reply
Thank you Steven! We really appreciate you taking the time to write a great review for us. Thank you for choosing Hudson Valley HVAC. Please feel free to call or text anytime!
Credentials
Background Check
Mitchel Rosa
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate pricing company. Which means after we pinpoint the issue the options we provide are one cost to complete no matter the time it takes to complete. We normally dont charge hourly so we can focus on the task at hand without watching the clock and are able to pay attention to details which make all the difference in the outcome.
What is your typical process for working with a new customer?
We need to become familiar with the equipment, how it is used and maintained. So, with new clients, we need to ask many questions to better diagnose the issue.
What education and/or training do you have that relates to your work?
Since obtaining my Degree, I have attended countless courses and classes from manufacturers of the equipment we service as well as safety, troubleshooting, Water Treatment, Indoor Air Quality, Oil and Gas systems courses and many others as we need to keep current with the constant systems changes and upgrades through the years.
