Genuine Media Audiovisual

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Responds in about 49 min

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About

Call us, we may be able to help you troubleshoot and/or fix your problem remotely for a fraction of the cost of an Onsite Service Call. Entrust your home or business to us, we are professionally trained, certified and fully insured! Buy now, pay over time with Instant Credit! We have years of experience selling, designing and installing Home Automation Systems, Control Systems, Home Theaters, Surveillance Systems, Fire & Security (LIC# 12000345200) and other Audio/Video equipment.

Overview

Hired 60 times

Serves Forest Hills, NY

Background checked

6 employees

17 years in business

Business hours

Sun2:00 pm - 5:00 pmMon9:00 am - 11:00 am

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2019

Services offered

Wiring type

Communications

Home systems

Home theater

Type of work

Install new wiring

Replace existing wiring

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

52 reviews

5

96%

4

0%

3

0%

2

0%

1

4%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Charles W.

3 weeks ago

•

Hired on Thumbtack

Details: Communications (telephone, cable, or internet) • Install new wiring • An entire home • Townhouse

Wiring Installation

Larry B.

4 days ago

•

Hired on Thumbtack

Genuine Media Audiovisual was professional and made sure that that the solution I received took care of my needs. They paid great attention to detail.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo or apartment

Wiring Installation

Jeremy H.

Jan 25, 2022

•

Hired on Thumbtack

Received a call from them and was able to talk over the phone and diagnose all of the problems for the situation I was in with my ethernet cables. Man who I spoke to was really professional and able to provide answers to any questions I can think of I really enjoyed it

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo/Apartment • Home owner

Wiring Installation

Alex O.

Aug 17, 2023

•

Hired on Thumbtack

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo or apartment • Home owner

Wiring Installation

Michael B.

May 13, 2020

•

Hired on Thumbtack

I had a great experience working with the team there. They were highly responsive, effective, and professional. They completed the task of enabling all of my homes Ethernet ports and now my internet works great.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo/Apartment • Home renter

Wiring Installation

Credentials

Background Check

Moses President

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not only based on the scope of work, but also the quality of employees we hire; our quality of service starts with attracting and retaining the highest skilled and service oriented employees, this is done through offering top pay and investing in our employees' continuing education, benefits, etc..
What is your typical process for working with a new customer?
1. CONSULTATION AND/OR DESIGN 2. DRAWINGS AND/OR PROPOSAL 3. SECURE DEPOSIT, THEN ORDER EQUIPMENT 4. PRE-WIRE 5. EQUIPMENT INSTALLATION 6. PROGRAMMING AND TESTING 7. TRAINING AND DOCUMENTATION 8. LONG TERM SERVICE ORIENTATION
What education and/or training do you have that relates to your work?
Our technicians are trained and/or certified by the Audiovisual and Integrated Experience Association (AVIXA), the number one trade association in the world.