Genuine Media Audiovisual

This pro doesn’t match your needs

We can help you find the right pro for your project.

See who’s a match

Select a service

Zip code

Features wanted

Features already owned

Number of cameras needed

About

Call us, we may be able to help you troubleshoot and/or fix your problem remotely for a fraction of the cost of an Onsite Service Call. Entrust your home or business to us, we are professionally trained, certified and fully insured! Buy now, pay over time with Instant Credit! We have years of experience selling, designing and installing Home Automation Systems, Control Systems, Home Theaters, Surveillance Systems, Fire & Security (LIC# 12000345200) and other Audio/Video equipment.

Overview

Hired 57 times

Background checked

6 employees

17 years in business

Business hours

Sun2:00 pm - 5:00 pmMon9:00 am - 11:00 am

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2019

Services offered

Features wanted

Cameras

Surveillance system

Remote viewing

Video doorbell

Building height

Single-level building

Two-story building

Three-story building

4-10 story building

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

50 reviews

5

96%

4

0%

3

0%

2

0%

1

4%

Read reviews that mention:

Jeremy H.

Jan 25, 2022

•

Hired on Thumbtack

Received a call from them and was able to talk over the phone and diagnose all of the problems for the situation I was in with my ethernet cables. Man who I spoke to was really professional and able to provide answers to any questions I can think of I really enjoyed it

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo/Apartment • Home owner

Wiring Installation

Alex O.

Aug 17, 2023

•

Hired on Thumbtack

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo or apartment • Home owner

Wiring Installation

Terrance J.

Jun 30, 2019

After having a break in some years back, my wife and I decided to get security for our home. Our current system through another provider worked, but I wanted more for my wife to feel safe and secure. I happened to find out that I could have 360 video security with the Ring system from Moses President. The experience with him and his company was EXCELLENT. While I am somewhat tech savvy, my wife is not. No problem. Moses set up a meeting at our home and patiently, thoroughly explained what we could get and how it would work. Even better, before that meeting he had already surveyed the property and had a plan set up for us to review. With a minor addition, we were ready to go. Moses team is professional, courteous, and polite. A proper contract was drawn up, discussed, and finalized. He kept in constant contact with us as the work progressed, worked very cleanly (big plus with the Mrs.) and stayed on a reasonable schedule considering the challenges of working on an old house. To top it off, 3 of the cameras had to be custom installed, but there was a problem with how the night vision and the lights were activating. The man actually came out to my home st night so as to make the proper adjustments. Above and beyond as he put in a full days work. My wife is thrilled with the product and feels safer because of it. Thank you Moses and Genuine Media Audio Visual.

Michael B.

May 13, 2020

•

Hired on Thumbtack

I had a great experience working with the team there. They were highly responsive, effective, and professional. They completed the task of enabling all of my homes Ethernet ports and now my internet works great.

Details: Communications (telephone, cable, or internet) • Install new wiring • One or more rooms • Condo/Apartment • Home renter

Wiring Installation

Bruno R.

Feb 1, 2023

•

Hired on Thumbtack

They called me and they were able to give me tips about how I could understand the issue I had with some tests in my sound system. Now I just need to buy the piece I need to have everything working properly again.

Details: Not sure, need professional's help to decide location • Surround sound system • Speakers • No audio components need to be installed • No, I do not need to conceal wires/cables • Not sure, need professional's help to determine • Yes, I already own all the equipment • Commercial

Home Theater System Installation or Replacement

Credentials

Background Check

Moses President

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not only based on the scope of work, but also the quality of employees we hire; our quality of service starts with attracting and retaining the highest skilled and service oriented employees, this is done through offering top pay and investing in our employees' continuing education, benefits, etc..
What is your typical process for working with a new customer?
1. CONSULTATION AND/OR DESIGN 2. DRAWINGS AND/OR PROPOSAL 3. SECURE DEPOSIT, THEN ORDER EQUIPMENT 4. PRE-WIRE 5. EQUIPMENT INSTALLATION 6. PROGRAMMING AND TESTING 7. TRAINING AND DOCUMENTATION 8. LONG TERM SERVICE ORIENTATION
What education and/or training do you have that relates to your work?
Our technicians are trained and/or certified by the Audiovisual and Integrated Experience Association (AVIXA), the number one trade association in the world.