FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HVAC Plus Inc., we provide upfront, honest pricing. We charge a standard diagnostic fee to troubleshoot your AC issue, which is credited toward your final repair cost if you hire us. Free estimates on all new AC installations! Senior and military discounts available.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your AC needs, followed by a prompt on-site diagnostic or installation walkthrough. We always provide an upfront, transparent quote before any work begins, and we don't leave until your system is running perfectly and your home is comfortable.
- What education and/or training do you have that relates to your work?
With over a decade of hands-on experience since 2010, our training comes from years of real-world troubleshooting and complex field installations across NYC and Nassau County. We back our practical expertise with regular industry updates to stay sharp on the newest cooling technologies and local building codes.