FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the home, the level of cleaning needed, and how often service is scheduled. We provide upfront quotes with no hidden fees. Discounts are available for recurring cleanings such as weekly or biweekly service. Any special requests or deep cleaning needs are discussed and approved before work begins.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand the home, the customer’s expectations, and any priority areas. Based on that, we provide a clear quote and schedule the service. On the first visit, we focus on delivering a thorough clean while learning the client’s preferences. After that, we fine tune future visits to ensure consistent, high quality results.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, proper use of cleaning products, surface care, and safety practices. We stay up to date on best practices for disinfecting, eco friendly options, and protecting delicate materials in the home.