Hired 12 times
21 years in business
Apple Pay, Venmo, Zelle
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Multisolutions Cleaning did an amazing job cleaning my house. Good, thorough, attention to detail and Patricia's passion for not only a clean but a healthy environment was shining through in her interactions with me. Great people, great service.Feb 25, 2017Verified
Patricia is responsive and organized and clearly a good businesswoman. However, the cleaner she brought for this job was very new and not professional at all. My house was basically tidy and needed a typical weekly clean -- wipe down surfaces, vacuum/mop floors, etc. Nothing very dirty or complicated (no dishes, no laundry, no big messes). I was home working from my office and things seemed to be moving slowly but I didn't interrupt figuring I would trust the professional. After the agreed-upon 4 hours only the kitchen and living room had been touched -- not the office, or the den, or the bedroom or the bathroom. This might have understandable if the work was perfect -- but certain requests (vacuum pet hair off couch) had been ignored and basic things (wiping down the inside of the the sink) had not been completed. Patricia offered an extra hour of the cleaner's time to at least give the bedroom and bathroom a surface wipe-down which was appreciated. However, I was so frustrated at the end of 5 hours and also had company arriving that night (which I had shared with Patricia) that I decided to finish cleaning the remaining rooms myself...which was exactly what I was hoping to avoid after paying $35/hour!Mar 28, 2017VerifiedMULTISOLUTIONS CLEANING's reply
Kate i don’t know why you wrote this and hire us again and then try to hire my employee.
This company was amazing, they did a great job, I was preparing my house for sale and I was really very satisfied, the owner at the end was looking every detail. I hired them for recurring cleaning in my new home. I really recommend them. Waltt Robinson, Scarsdale NYFeb 14, 2016
Amazing cleaning! try it you will get your money's worth. They have been cleaning my house 13 years and its wonderful. They do my gutter cleaning and my windows inside and outside.They even do my laundry. I highly recommend this company. Go for it.May 11, 2016
Patricia was consummate professional and considerate of my needs. Hire her.Jun 27, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Each job is unique and we adapt to each need of our customers.
- What is your typical process for working with a new customer?First we set an appointment for a free estimate, we give the estimate and the potential customer hire us after this we start to work.
- What education and/or training do you have that relates to your work?Business & marketing