FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a straightforward pricing approach that includes a 10% discount on all roof repairs and free estimates. There are no hidden fees; the final cost you pay covers labor and materials only. If you have any questions about our pricing or need a detailed breakdown, feel free to ask. We’re always happy to help you understand every aspect of your project’s cost.
- What is your typical process for working with a new customer?
Initial Consultation – We start by speaking with you about your roofing needs to get a clear picture of the issue and your goals. Free Roof Assessment & Estimate – Our team will visit your property to perform a thorough inspection. We’ll then provide a detailed, written estimate—completely free. Proposal Review – We’ll walk you through our findings and recommended solutions, including the timeline, materials, and costs (reflecting your 10% discount). Scheduling & Preparation – Once you’re ready to proceed, we schedule your project at a convenient time and make sure you’re fully prepared for the work to begin. Roof Repair Process – Our experienced crew completes the agreed-upon work, adhering to industry best practices and safety standards. Quality Check & Clean-Up – After the repairs, we conduct a thorough quality inspection. We also leave the site clean and clear of debris. Follow-Up – We’ll check in with you after the project to ensure everything meets your expectations and address any remaining questions or concerns.
- What education and/or training do you have that relates to your work?
We’re fully licensed and bring many years of hands-on experience in residential and commercial roofing. Our team members regularly participate in manufacturer-specific training courses and continuing education programs. We also hold certifications from industry organizations, ensuring we stay current with evolving best practices, safety requirements, and the latest roofing materials and techniques. This education and training background helps us deliver top-quality workmanship on every project.