FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At IQ Edge Roofing & Chimney, our pricing is competitive and transparent. We offer free estimates and clearly outline all costs upfront—no hidden fees. Pricing depends on the scope of work, materials used, and project complexity. We also offer seasonal discounts and bundle deals for multiple services (like roofing + chimney or gutters). Our goal is to give you high-quality work at a fair price that fits your budget.
- What is your typical process for working with a new customer?
Our process is simple, stress-free, and focused on clear communication: 1. Initial Contact – We start with a quick phone call or message to understand your needs. 2. Free On-Site Estimate – We schedule a visit to inspect the issue and provide a detailed, written estimate. 3. Project Planning – Once approved, we walk you through the materials, timeline, and next steps. 4. Execution – Our licensed team gets to work, keeping you updated throughout the job. 5. Final Walkthrough – We finish with a full cleanup and final inspection to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team at IQ Edge Roofing & Chimney is made up of fully trained and certified professionals with years of hands-on experience in roofing, chimney work, gutters, and exterior construction. We’ve completed industry-standard training programs and stay updated on the latest materials, safety regulations, and building codes. In addition, we regularly attend manufacturer training sessions to stay sharp on proper installation techniques for all types of roofing systems and chimney components. (like OSHA, GAF, CertainTeed, etc.),