FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I use Zoom for lessons. Cancellations / Rescheduling made at least 24 hours in advance are free of charge. For cancellations / Rescheduling within 24 hours, a 50% fee applies. No-show will be charged the full amount.
- What is your typical process for working with a new customer?
1) Schedule a free trial Lesson Let me know your current Japanese level as thoroughly as possible so we can make the trial lesson as beneficial as possible. 2) Free trial Lesson Day We’ll start by discussing your goals and whether you have any timeframe in mind for studying Japanese. If you have any questions or concerns, please feel free to ask. After that, we’ll move on to a short free trial lesson. 3) Booking Your Next Lesson If you enjoyed the trial, we’ll set a date for your next lesson and confirm the payment method—Stripe, Zelle or Check is preferred. 4) Lesson Confirmation After confirming your payment, I’ll send you the Zoom link for your lesson.
- What education and/or training do you have that relates to your work?
Since 2017, I have been teaching Japanese at language schools and as a private tutor, accumulating over eight years of experience and more than 4,000 hours of lessons, both in-person and online. Additionally, I have completed the Japan Society’s teacher training course.