FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge based on the job, and try to be as fair as I possibly can to the customer! The price I say will be the price I stand by.
- What is your typical process for working with a new customer?
I usually ask the customer to send me a picture of the item/issue he or she would like me to address. I let them know what I can and cannot do and send them a quote. Talking on the phone is probably the best way to make sure I am on the same page with the customer and can make them happy!
- What education and/or training do you have that relates to your work?
I've worked in two furniture refinishing shops and for two companies that did in home repairs. I am very familiar with Mohawk products and can pretty much tell you how anything can be fixed.