Ugly Duckling Development

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Introduction: I believe our attention to detail is unsurpassed. We started out flipping houses. We would buy run down houses and totally renovate them, and then sell them. We knew we were the last to get paid and our pay was negotiable. It was determined by the quality of our work. Selling a vacant house is like looking in the mirror naked. You can't hide any flaws. Potential buyers would come through, and scrutinize our work. We needed them to fall in love with it. And then a professional home inspector would come through with a fine tooth comb. We always passed. Every time. I believe the reason was our attention to detail. I love helping folks create a custom living space. I enjoy the satisfaction of the finished project. I love how no two jobs are the same. Also, I have made great friends in this business, including clients, suppliers, other contractors.

Overview

21 years in business

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FAQs

What advice would you give a customer looking to hire a provider in your area of work?
Get references. A good contractor will have a long list of satisfied customers. If they don't, there's a problem. Ask for photos of recent jobs they have completed. My father is somewhat old school. He has a very thick photo album of his completed jobs. I have a company Facebook page. That indicates a degree of pride and craftsmanship. Hacks don't take pictures or want you talking to previous customers.
What questions should customers think through before talking to professionals about their project?
When clients see the labor portion of an estimate or invoice, and think we are charging too much, or making huge profits, I wish they had a better understanding of costs. That labor amount is not what we profit. Our profit is after all other expenses are paid.Tools are expensive. Mobilizing equipment is very expensive. My pickup towing a 7000 lb enclosed trailer full of tools and material gets about 8mpg. Liability Insurance in New York is very expensive. Our costs to stay in business add up quickly.