FAQs
- What is your typical process for working with a new customer?
I always start by trying to understand as much as I can about who my customer is and what they are trying to accomplish. I try to learn what the objectives of the design are, who the target audience is, and what type of experience with or reaction to the design my customer wants that audience to have.
- What education and/or training do you have that relates to your work?
I have a Bachelor of Science degree from Tufts University in Human Factors Engineering and a Master of Science degree from the University at Buffalo in Human-Computer Interaction. I have over twenty years of experience in the design business, covering a wide breadth of products, from consumer to industrial, across software, hardware, web, and mobile.