FAQs
- What is your typical process for working with a new customer?
We realize that without new customers our business would not be able to grow so our process with working with a new customer is to always be honest, professional and courteous to each customer's individual needs. We always take the time out to make sure our customers, especially new ones, are extremely comfortable and understand exactly what the job entails.
- What education and/or training do you have that relates to your work?
I have a very extensive knowledge about chimneys after doing chimney work for over 30 years. The only way to really learn the chimney business is hands on so between that and my knowledge of local codes, general principles and regulations of chimneys, proper vent sizing, etc. it's safe to say I'm as educated and trained as one can get in the chimney industry.
- How did you get started doing this type of work?
I had a background in masonry work so it made sense to start working on chimneys which are generally made of brick.