FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the customers needs. The first year will be more expensive then subsequent years because the first year they are purchasing the material. All my material is fully warranted, and I stand by all my installation.
- What is your typical process for working with a new customer?
Listen to what the customer is looking for, after all they are the one who has to be happy and comfortable with the overall look of the decor. After I hear what the client is looking for, I would make a few suggestion and build a design with my catalog of options. Drawing from pictures of previous jobs to inspire the perfect display. Once we put a package together, we discuss budget and what are must haves and what maybe we can add the following year. It’s a constant communication to get the perfect display at a price that our clients are comfortable with.
- What education and/or training do you have that relates to your work?
I have over a decade of hands on experience, I have been to countless seminars and training classes all around the country. The past two years I have taught fellow entrepreneurs the industry and how to get started in the holiday decorating business.