FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide either flat-rate or hourly, transparent pricing. You will always receive a detailed, digital quote before any work begins so there are never any surprises. Because we operate specialized heavy equipment, carry full liability and workers' compensation insurance, and deploy trained multi-man crews, our pricing reflects the premium quality and absolute safety we bring to your property. We are not the cheapest option, but we are the most reliable.
- What is your typical process for working with a new customer?
1. We review your Thumbtack request. 2. We conduct a property assessment (often utilizing satellite measurement software for speed). 3. We send a formal digital proposal directly to your email. 4. You review and approve the quote online from your phone, and we immediately lock you onto our routing schedule. No paper checks, no phone tag—just seamless, modern service.
- What education and/or training do you have that relates to your work?
Our team doesn't just cut grass or hack branches; we practice proper horticultural and arboricultural science. We are fully licensed and insured for heavy tree work and property management on Long Island. Furthermore, we strictly adhere to NYS DEC regulations (DEC 3A) for all plant health care, fertilization, and pesticide applications.