FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing. If something changes based on the scope of the job we communicate beforehand. Most services are flat rate, but for larger or complex jobs we provide estimates based on photos or site visits. A deposit is typically required to hold a slot, and discounts may apply for recurring service.
- What is your typical process for working with a new customer?
We start with a quick chat to understand your needs, followed by a photo review or on-site walkthrough if needed. Once we agree on the scope, pricing, and timing, we collect a deposit to confirm the slot and arrive with all tools ready to work.
- What education and/or training do you have that relates to your work?
Our team is trained in landscaping safety, carpentry, general housekeeping, equipment handling, and customer service. While much of our knowledge comes from years of hands-on experience, we regularly research and adapt best practices to stay efficient and safe.