GeneWorks

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Introduction

I'm an IT professional with over 20 years of experience. I love what I do as well as have patience for even the most challenging tech issues. I'm a neat and meticulous person by nature and great working with my head and hands. I love making genuine connections with wonderful people! I'm sure I can assist in any needs you require. Just let me know, and we can work together to get it done.

Overview

Hired 39 times

Background checked

1 employee

5 years in business

Business hours

SunClosedMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, PayPal, Venmo, and Zelle.

Services offered

Topic areas

Understanding pc

Understanding mac

Word processing

Email

Work location

I work remotely (phone or internet)

Projects and media

1 photo

Projects and media

1 photo

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

23 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Connie D.

May 22, 2024

·

Hired on Thumbtack

I have an older laptop that has progressively gotten slower. Recently it would not load some web sites. I REALLY did not want to buy a new one. Gene contacted my immediately after I began the process, was able to schedule an appointment for the next day. He was able to clean out useless files & made recommendations for more efficient programs, & he did all of this remotley. The cost was very reasonable & certainly much less expensive than a new laptop. I am pleased to say that I now have a Computer Dude 😊

Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

GeneWorks's reply

Thank you for the wonderful review Connie. To hear your response when I fixed the email issue is what drives me to do my job for you and others! I'm more than glad to be your Computer Dude if you need anything in the future!

Computer Repair

Kathryn J.

May 17, 2024

·

Hired on Thumbtack

I am far from a techie so when the MacBook Pro I bought came needing OS to be installed AND an issue making the Recovery Disk unusable, I wasted hours getting nowhere but frustrated…felt like crying & was about to return it. Out of three thumbtack providers, Gene responded first, his estimate was $20 cheaper, and could do it first. My slow internet made it take far longer, but Gene never complained or made me feel stupid, and less than 24hours later the MacBook Pro I was ready to give up on is running perfectly with same OS $3000 gets you at AppleStore. Telling everyone I know, I found our computer guy!

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

GeneWorks's reply

Good evening Kathryn. It was my pleasure to restore your MacBook to full functional state. I look forward to working with you in the future and anyone you decide to recommend to me!

Computer Repair

Betty P.

Apr 4, 2024

·

Hired on Thumbtack

I got scammed by MS Microsoft and wasn't able to get on any programs. He walked me through what he was doing and what the others had done and what to look out for in future. I was very upset, he calmed me down and fixed my computer. thanks again for your help.

Details: PC • Desktop • Virus or malware • At the pro’s location • Remotely (phone or internet) • My home, venue, etc.

GeneWorks's reply

You are most welcome, Betty. It was my pleasure to fix your computer and get you back up and running. Please let me know if you need anything else in the future!

Computer Repair

Mikki M.

Mar 6, 2024

·

Hired on Thumbtack

Details: Mac (Apple) • Laptop • Computer not turning on • At the pro’s location • Remotely (phone or internet)

GeneWorks's reply

Computer Repair

Sara W.

Feb 8, 2024

·

Hired on Thumbtack

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

GeneWorks's reply

Computer Repair

Credentials

Background Check

Eugene Novikov