- What should the customer know about your pricing (e.g., discounts, fees)?
Our customers should know that our pricing is extremely fair for everything that is included in our programs. Included in our programs is our lifetime guarantee, which is that we guarantee behavior for the life of the dog. We also include the cost of travel and tools in our fixed price. What really goes into the pricing is our customized training plans and notes that are individual to each client, also our promise to give our clients the life they want and that we will not give up on your dog.
- What is your typical process for working with a new customer?
The typical process begins with our free evaluation in the first visit where our clients decide whether they want to use Backcountry K-9 Training, LLC. Then customer get their custom training plan and work begins.
- What education and/or training do you have that relates to your work?
I have a bachelors in psychology B.S from Union College in Schenectady, NY which is one of the highest rated liberal arts schools in the country. I also am a master trainer graduate from the Harvard of dogs schools, Highland Canine Training.