FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing isn't complicated but different programs meet different needs. The more facts I'm presented with upon inquiry, the better I'm able to better serve you. There are times people are looking for privates and another service would be in their best interests, sometimes cheaper than the privates.
- What is your typical process for working with a new customer?
Nothing is typical. There is no pre-determined curriculum used in every class, private or for every dog. Every client is the recipient of a customized protocol created for them specifically.
- What education and/or training do you have that relates to your work?
Education seminars ongoing all year, every year. Actively involved administering on Facebook behavior group that is international. Maintain on-line library of the latest studies and findings in all things behavior and animals. I actively work with my own dogs in public place perfecting filtering and coping skills.