FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer honest, upfront pricing with no hidden fees. Every project is different, so we provide a free inspection and detailed estimate based on your roof’s condition. We also offer multiple options (good, better, best) so you can choose what fits your budget. For qualifying homes, we can assist with insurance claims which may significantly reduce out-of-pocket costs.
- What is your typical process for working with a new customer?
We start with a free roof inspection where we assess the condition, take photos, and identify any issues. Then we walk you through your options, whether it’s a repair or full replacement. If insurance is involved, we guide you through the process step by step. Once approved, we schedule the job, complete the work efficiently, and do a full cleanup before final walkthrough.
- What education and/or training do you have that relates to your work?
Our team is experienced in residential roofing systems and follows manufacturer guidelines and local building codes. We stay up to date with industry best practices and installation techniques to ensure every roof is installed properly and built to last.