FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can vary depending on the scene involved. Biohazards carry strict regulatory compliance requirements, which increase costs.
- What is your typical process for working with a new customer?
A new customer will be onboarded during the initial call to gather information regarding the issue. Then we will do a site visit so that a prepared and informed estimate can be issued. The customer is kept informed of any issues that arise, as well as any questions they may have.
- What education and/or training do you have that relates to your work?
Certified by the NYS DOL as a Mold Supervisor and Mold Abatement worker. Certified by IICRC as an Odor removal technician; certified in trauma scenes. OSHA complaint; served in Law Enforcement and frequently handled crime scenes.