Miller Home Technologies
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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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- Natalie S.
Network Support Services
Miller Home Technologies came to my rescue a few days ago when I had major IT challenges, especially with my G suite accounts, domains, especially with the proper domain setup to my Shopify store, google voice, and recording. For 2 weeks, I attempted to fix problems with my limited IT skills, consulted with friends, Geek Quad, and reached out to google admin but to no avail. I had created a messy web, and I had no idea how to get out of it. I was beyond overwhelmed and frustrated. I went on thumbtack and messaged several IT specialists in the Long Island area, and Miller Home technologies were the only ones to respond. I immediately felt hope that an expert would be able to dig me out of the hole I dug myself. I was also shocked that no other companies responded to my IT SOS request! I communicated with the It specialist day before my scheduled appointment the morning of and prior to appt. The IT Specialist was exceptionally professional, patient, a problem solver, a perfectionist in the quality and performance of his work. Our appointment took longer than the scheduled time, but the specialist was intent on solving all my many IT problems, which he DID!. I was beyond ecstatic and I felt like a heavy load was lifted off my shoulder. I am forever grateful to Miller Home Technologies!Oct 11, 2020VerifiedMiller Home Technologies's reply
Hi, Natalie! So happy we were able to resolve your issues. Thank you for the kind words! We love the positive feedback, and appreciated your patience as we worked through the issues together. Thanks for your business and your trust in us. We’re here whenever you need us! :)
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- Hank S.
Was able to resolve my issues, without any relapses. I would highly reccomend.Oct 3, 2020Miller Home Technologies's reply
Thank you for the review! Happy to help. We appreciate your business and look forward to working with you again in the future.
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is fair and competitive. We love to help people and we’re happy to adjusting pricing based on what’s needed and the scope of the project(s). We offer a discount service membership for routine home installations and repairs.
- What is your typical process for working with a new customer?We always like to start each new project with a brief telephone call (or Zoom session) and introduce ourselves.
- What education and/or training do you have that relates to your work?Over 20 years in the tech industry working with large, Fortune 500 companies to small, residential projects. Training in Networking, Network Administration, NCDA, CCNA Trained, CIDE, Network & Router Securities.