Craig's Plumbing & Heating

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Type of water heater

Project type

Property type

Responds in about 4 hours

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About

Craig's Plumbing Satisfaction Gauranteed Over 20 years experience Owner operated No extra charges for nights or weekends Craig's Plumbing takes pride in satisfied customers , most of our buisness is based on referrals ,our job is to satisfy every customer , we do our best to build trust and confidence with our customers. Over 20 years experience serving the community.

Overview

Hired 39 times

Serves Monroe, NY

Background checked

2 employees

27 years in business

Business hours

Sun8:00 am - 2:00 pmMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

2017

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Services offered

Type of water heater

Gas tank

Electric tank

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

14 photos

Projects and media

14 photos

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

41 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

COCO C.

Sep 5, 2025

•

Hired on Thumbtack

had my gas water heater replaced and installed. Everything went smoothly from the appointment to the installation. The price was fair ， Thank you, Craig, for your professional service. Good job. I will contact Craig again if I have any questions in the future. Thank you!

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House

Water Heater Installation or Replacement

Past Customer

Sep 3, 2025

•

From Google

Craig is very nice person and he took care of the plumbing issues like it was his. He even identified another issue that I didnt even know and fixed it. Fair pricing also.

Michael M.

Jun 23, 2018

•

Hired on Thumbtack

First time I used Craig. Great experience. He fixed a problem that some one else did not install properly. Friendly, punctual, professional, honest and provided a fair price. I will definitely use him again.

Details: A few pipes • Other plumbing installation or replacement • Shower or bathtub • Copper • Municipal water (most common) • Yes, I already purchased the plumbing pipes • House • Home Owner

Plumbing Pipe Installation or Replacement

Steven s.

May 31, 2018

•

Hired on Thumbtack

Details: No, the building is not currently flooded • Leaking pipes • Less than a week ago • Shower or bathtub • Part of a larger issue with the plumbing system • House • Owner

Plumbing Pipe Repair

Robert R.

Oct 31, 2017

•

Hired on Thumbtack

Craig was excellent to deal with. He repaired a leaking copper water pipe and added a shut off valve as requested. Quality workmanship and fair price. Will use Craig again for any future plumbing needs.

Plumbing Pipe Repair

Credentials

Background Check

Craig Elsaesser

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the job difficulty not by hourly rate.
What is your typical process for working with a new customer?
Be on time , listen to the needs of the customer, complete job to a satisfactory level at a fair price
What education and/or training do you have that relates to your work?
Education 20 plus years in the plumbing and heating industry.