FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ServiceMaster by Quick Response we use the industry standard estimating software which is called Xactimate. This estimating software is used by all insurance adjusters and companies.
- What education and/or training do you have that relates to your work?
The Institute of Inspection Cleaning and Restoration Certification other wise known as the IICRC is the industry standard and the highest level of training our Technicians can get. Every single Technician that walks through your door will be certified by the IICRC and also will hold a New York State Mold license.
- Describe a recent project you are fond of. How long did it take?
The most common jobs ServiceMaster handles are water damage mitigation, fire/smoke mitigation, and mold remediation. My main goal is to have a Quick Response, limit any secondary damage, and restore peace of mind to my customers as quickly and as easily as possible.