FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices reflect the level of care and detail I put into my work. My team and I are all detail-driven, and our priorities are the experience, needs, and satisfaction of the customer.
- What is your typical process for working with a new customer?
Send a few messages, set up a phone call, chat to get some information about the property, then provide a quote. After that a walkthrough is scheduled if it makes sense for the project, and usually I begin cleaning right afterward.
- What education and/or training do you have that relates to your work?
I have a lifetime of hospitality experience, which carries over into the way I host and reset properties and set staging for the incoming guests. It also affects my communication and interactions with clients. Fine dining especially made an imprint on me as far as standards and results are concerned. I was also a counselor for about four years, which taught me a lot about boundaries, understanding, confidentiality, and people in general, all which carry over into the field of turnover/ cleaning business.