If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Small Veteran owned and operated appliance repair company. We have 10 plus years of experience with all the major brands. We pride ourselves on recommending the best solution for your money! Honest, knowledgeable, and reliable!
Overview
Hired 11 times
Serves Moravia, NY
Background checked
2 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
5.0
3 reviews
5
100%
4
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3
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2
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Your trust means everything to us. Learn about our review guidelines.
Loretta S.
Aug 19, 2026
•
Hired on Thumbtack
Eugene was a great fellow to explained everything in great detail.
Details: Washer or dryer • Maytag • Residential
Appliance Repair or Maintenance
Lindsey B.
Jan 3, 2025
Randy was fantastic! My dryer was no longer heating and he came out to diagnose the problem and 2 days later he came with the part to fix it. He was very knowledgeable and seemed extremely honest. We will definitely be using the Appliance Doctors in the future if needed!
Steve L.
Jan 4, 2025
My wife and I were having a problem with our kitchen refrigerator. We reached out to Randall Decker (owner of The Appliance Doctors) and he came out the same day to diagnose the problem (two bad fans). The next morning Randall had the parts ordered and shipped so that he was able to repair the refrigerator that same day. We were more than impressed with Randall’s responsiveness, expertise, professionalism, value, and quality of work. We HIGhLY recommend Randall and The Appliance Doctors for any Appliancerepairs/issues.
Credentials
Background Check
Eugene Allen
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $99 plus tax diagnostic fee when we come diagnose an appliance. If the customer decides to go ahead with the repair, the diagnostic fee is then waved. We give a 10% discount to all veterans and first responders!
What is your typical process for working with a new customer?
We typically will come out to diagnose the problem. We will then discuss with the customer what the problem is and then give the customer a price to fix the problem. Occasionally, we can fix the problem on the same day but typically we have to order the part. The part usually comes in within a few days and then we will come back to install the part and make sure everything is running how it should.
