Consult a Pro, Inc.
Offers remote services
Offers remote services
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Computer issue
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We are different in the sense that we feel "Anybody" can fix a computer, we preserve and protect the users data, because everything else can be replaced, the data is irreplacable. We focus on customer service not just the money. We know our customers come to us because they need help, we provide solutions to their problems that are cost effective and efficient.
I am in control of my own destiny. I like working with customers and gain self satisfaction knowing that I have done the right thing for the customer ... I sleep well at night! We never mislead, or in way are deceptive.
Photos and Videos
6 photos
Specialties
Computer issue
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Computer type
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
15 reviews
5
100%
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Read reviews that mention:
Mark r.
PC Computer Repair
I will never use anyone else and will refer to all my associates for computer issues.He was honest, prompt, a complete professional.A pleasure to do business with.
Apr 13, 2016
·Verified
Karla H.
Computer Repair
Jeff was honest, responded promptly, and was very reasonable. His services were not only affordable and fair but timely. I took my laptop to another shop upstate for a similar problem and had to wait three months. Jeff not only did it much faster but did a few more things I asked him to do (at a much cheaper rate than the first shop estimated).
Dude was awesome. 10/10, would recommend to anyone with computer problems. I know I'll be referring people his way if I can.
Jan 17, 2014
·Verified
Chuck S.
Jeff goes way beyond expectations. Highly knowledgeable and timely. I recommend him to all those I know who need assistance with their computer.
Jan 27, 2014
Laura B.
Jeffrey Cohen and his technical support team are outstanding! Support is excellent, and you and your computer are up and running in the blink of an eye.
Jul 7, 2012
Rochelle B.
Computer Repair
The screen on my iPad 2 was cracked and shattered. I put in a request for service on a Friday evening and got a response from Jeff at Consult A Pro within hours. We negotiated through emails and then phone calls on Saturday. Jeff was extremely professional and helpful. I dropped my iPad off Monday morning and received a phone call on Tuesday evening that the work was complete and they were just waiting for the glue to dry. Jeff dropped the iPad off to me on Thursday and it was as good as new.
Aug 30, 2013
·Verified
Credentials
Background Check
Jeffrey Cohen
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$125 an hr , residential, 145 an hr Business but we WORK with ALL of our customers based on time and difficulty of situation.
- What is your typical process for working with a new customer?
We like a brief description, create a ticket and dispatch a qualified technician, on time , done right with a smile.
- What education and/or training do you have that relates to your work?
Reading unsurmountable trade magazines. Working in real world scenarios, not just book smart.