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BetterHelp - Online Counseling Service
BetterHelp - Online Counseling Service

BetterHelp - Online Counseling Service

Offers remote services
Offers remote services
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Introduction: I’m Nicole, an independent service provider for BetterHelp, the leading online counseling platform. I’m here to answer your questions about the company and help you get started with therapy in 24 to 48 hours without leaving your home. BetterHelp is the convenient way to get professional help from licensed therapists and counselors online, and our cost averages $65 per week (billed monthly). BetterHelp has over 10,000 trained, experienced and accredited counselors covering a wide range of areas – from couples and family therapy to depression and anxiety. It’s never been easier to receive personal, professional help when you need it! Please note, I am an independent service provider to BetterHelp and I am compensated for facilitating referrals.

Hired 32 times

Verified business

10 employees

8 years in business

Payment methods

Credit card, PayPal

Social media

Facebook, Instagram, Twitter

Photos and Videos

3 photos and 2 videos

Counseling goals

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Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

36 reviews


Read reviews that mention:

Jeremy R.

Marriage and Relationship Counseling

This was an outstanding experience! We were promptly paired with a competent and very friendly counselor who aided us in working through a complicated issue that had long been a problem in our marriage. BetterHelp staff were very helpful, friendly and professional. Our relationship was improved as a result of our sessions as well!
Apr 14, 2021
Karli C.

Therapy and Counseling

I have only met one time with my counselor Stephanie but I am happy so far. She is professional and very responsive! Much more than I expected for the money I paid. My husband pays almost as much for one session as I paid for a month of sessions. I also am able to email her with my thoughts throughout the month. That makes it feel so much more personal. I am excited to continue!
Mar 19, 2021
Dylan O.

Therapy and Counseling

My wife and I have been devastated by our transition from Naval Life back to civilian life during this global pandemic. The VA made us feel more alone than ever after 1/6/21, and we just have no clue who we can trust.
Feb 24, 2021
George K.

Therapy and Counseling

Exceptional service and Nicole was very responsive. I definitely recommend BetterHelp if you need counseling.
Jul 31, 2020
Ravi G.

Therapy and Counseling

Thanks Nicole for quick help in connecting me with BetterHelp. Also for providing discount code.
Mar 16, 2021
Business Verified

BetterHelp - Online Counseling Service verified


  • What should the customer know about your pricing (e.g., discounts, fees)?

    Counseling on BetterHelp is based on a flat membership fee that covers both the use of the platform and unlimited counseling. Your payment will be the same regardless of the number of messages and sessions you have with your counselor. This way you can communicate with your counselor as often as you like and whenever you need, and you never need to worry before getting help. While face-to-face counseling can cost $150 to $250 for a single session, the cost of counseling through BetterHelp ranges from only $40 to $70 per week for unlimited messaging with your counselor, as well as phone and video sessions. Your membership payments will be charged to a credit card or PayPal on a recurring basis. If you accomplish your goals or if you find online counseling with BetterHelp to no longer be helpful for any reason, you can simply cancel the subscription.

  • What is your typical process for working with a new customer?

    After you sign up, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it's important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn't a good fit for you, you may elect to be matched to a different counselor.

  • What education and/or training do you have that relates to your work?

    Counselors on BetterHelp are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training, and practice. While their experience, expertise, and background vary, they all possess at least 3 years and 2,000 hours of hands-on experience.

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