Reliable Heating, Air-Conditioning And Refriger...

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Introduction

I don't believe in taking advantage of my customers. I like to inform my customers and educate them. I want you to know that I am doing the best job possible and the right job for you. I take pride in establishing good relationships. Accomplishing whatever task is put in front of me and doing the best job possible. I am licensed and insured for up to $1 million. My tax ID number is 82–1756550.

Overview

Hired 80 times

Background checked

3 employees

13 years in business

Business hours

SunClosedMon7:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

75 reviews

5

96%

4

2%

3

1%

2

0%

1

1%

Read reviews that mention:

Robert C.

Jun 26, 2023

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Hired on Thumbtack

Karl was very responsive, and punctual. Prior to completing the job, we discussed all of the potential issues since my central air system is on the older side. I strongly suggest that others in need of a top quality, honest and dependable AC Tech, call Karl at Reliable Heating and Air Conditioning.

Details: Routine maintenance • Only warm air is blowing from the vents • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Helen P.

Aug 3, 2022

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Hired on Thumbtack

Carl and his other tech were fantastic! They got to my house on time and eventhough we encountered an issue with my trees blocking the work area, they still figured it out without any complaints or setbacks. He replaced our ac unit at a fair price— when everyone else was literally trying to take advantage of us and our situation. Would definitely hire again!

Details: Repair • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Robert H.

Jul 8, 2020

·

Hired on Thumbtack

Details: Repair • No problem, just need maintenance • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Dee J.

Jul 21, 2019

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Hired on Thumbtack

Yesterday was the hottest day of the summer for 2019 so far and the vents in my house were blowing out hot air! I googled a few places nearby, called one and was told I would be called back on Monday unless it was an emergency (technically it was but I didn't want to pay emergency prices). I went on Thumbtack and found Reliable. I sent the necessary information and received a message that said to call back to make an appointment. Hot, sweaty and sad I called thinking I would be making an appointment for sometime next week and potentially taking a day off work. I explained my situation and Karl offered to come out the same day, I was elated! He came out to my home within an hour and got right to work. In the blazing heat I offered him something to drink and he declined saying he just wanted to get the job done, that is dedication! He explained everything to me and also told me my unit was fairly old so I would need to replace it. At no point was he pushy or trying to make me commit to it right that minute. He got my unit running and air was coming out! He came inside, checked the vents but wasn't satisfied that it was cold enough so he went back outside to work! By the time he left, my home was ice cold and I couldn't have been happier! Karl is dedicated, efficient, informative, timely, all the adjectives you can have for great service insert here. The pricing was great especially for the weekend and what could have been charged as an emergency service. I'll definitely be calling him again! I could go on and on about him but if you really want to know, call him and I'm sure you'll agree with me. This will be the best choice you make for your HVAC needs.

Details: Routine Maintenance • Only warm air is blowing from the vents • Attic • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Valentin R.

Jul 21, 2018

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Hired on Thumbtack

We had a problem with our 15-year old central A/C unit (Allegiance 12) with multiple symptoms that make diagnostics difficult. Carl was on control from the beginning and, within the hour, we had A/C running again throughout the house.

Details: Repair • A few weeks ago • Electric (most common) • Basement • Ground floor • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Karl Zarate

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I usually charge $100 service fee and $80 an hour. But it is dependent on the job. So I was always establish pricing prior to doing the job.
What is your typical process for working with a new customer?
I will answer whatever questions you have about me to make you as comfortable as possible and I do my best to educate you as much as possible on whatever job it is that I am doing.
What education and/or training do you have that relates to your work?
I graduated from Lincoln technical Institute. I have my EPA license, Uponor and track pipe. Have been trained in dealing with refrigeration systems air-conditioning systems and heating systems.