FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Oak and Wire Electric, we believe in transparent, upfront pricing with no hidden fees or surprise charges. We offer free estimates on all jobs before any work begins, and we use flat-rate pricing so you know the exact cost upfront not an open-ended hourly bill. We also offer a discount for new customers. The price we quote is the price you pay.
- What is your typical process for working with a new customer?
When a new customer calls, we start with a quick phone conversation to understand what you need done. From there, we schedule a free estimate, where we come out, assess the job in person, and give you a flat-rate quote before any work begins. Once you approve the quote, we schedule the work at a time that's convenient for you. We complete the job efficiently, clean up after ourselves, and walk you through what was done before we leave. As a new customer, you'll also receive 10% off on your first service.
- What education and/or training do you have that relates to your work?
I completed a formal apprenticeship and trade school program in electrical work, learning the trade hands-on under experienced electricians. That foundation covers everything from residential wiring and panel work to code compliance and safety standards so every job at Oak and Wire Electric is done right and up to code.