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If you are looking for a professional web design for affordable price, this company is great with their tech support, excellent rapport, easy to contact and are quick to answer questions or emails. We shopped around before committing to them, and worked with Russ and Charles who have been great. We're glad to have found MateMediaOct 1, 2015VerifiedMateMedia's reply
Thanks Peggy. We look forward to working with you again.
I never felt important to MateMedia. The web designer assigned to me, not even Russ Mate, was uninterested in my project from the start. The web site reflected this in the end. I sat with it for a couple months thinking maybe I was being too picky but other professionals would agree that the site was not good. No branding, no appeal, bland and SLOW. When I communicated to the web designer that I wanted out of the partnership, he made many promises to me on the phone exclaiming how important my business was to the company. I again communicated where I was unhappy with the site and he assured me he could fix it. Next thing I know, he sends me an email detailing how I will have to fulfill the monthly payment obligation for the other site while he constructed a brand new site from "the ground up". Not only will he be charging for an entirely new project, I will continue to pay on the site I hate!! How is that good customer service?? I am a business owner and I, for a fact, would NEVER charge a customer to fix something they found unsatisfactory. If anything, they would pay nothing while I worked for free to fix the problem. Stay away from MateMedia. They do not care about you. I am sorry they ever got a dime of my hard-earned money.May 20, 2016VerifiedMateMedia's reply
“I sat with it for a couple months thinking maybe I was being too picky.” Those are the client’s own words, describing how she used the website that we designed for her for two months, without any word from her that there was anything wrong with the site. Suddenly, two months later, without warning, she was unsatisfied with the site. She claims that “other professionals” looked at the site and said that it wasn’t good. Who lets others’ opinions influence their purchasing decisions after the fact? Nevertheless, I offered to modify the site to her specifications. However, the changes that she wanted required the design of a whole new website. Since she was still contracted to us for the previous site, still in use, this would have required a new website agreement--a new contract. This wouldn’t have released her from the old contract, anymore than buying a new car would release someone from their obligations to the previous car, that they suddenly tired of after driving it around for two months.
Outstanding web design services. These guys actually listen to you, and then give you the kind of site you want to have. Very fair pricing, too. Highly recommended.Mar 6, 2015
I've known Russ for about 16 years! Since then, he has been my Web Designer and Webmaster, prividing me with superb expertise and customer service of the utmost quality, let alone competitive pricing along the way!!! I can't say enough about the reliability Matemedia has displayed in its work all these years. Russ is a class act who knows the business and who is keen to his clients' needs and wants. Furthermore, his ability to work around problems is amazing! He stays with you all the way to success and "keeps his eye on the ball" at all times! I recommend Russ Mate for all your web needs, including app design and implementation. Recently his group hit it out of the park with the Android app for my site.......It will sure be a huge hit when it goes live! Alex R. Argimón, ÜberMathGuru & Founder www.YourMathGuru.com www.facebook.com/YourMathGuru www.TuGuruDeMate.com www.facebook.com/TuGuruDeMate www.facebook.com/alex.argimonMar 9, 2015
Russ was great! Very quick and fair pricing. I have some knowledge in web development and Russ/MateMedia did a wonderful job. Pricing and delivery time frame was spot on. We will definitely be doing more business. ThanksAug 21, 2015VerifiedMateMedia's reply
Thanks Saad. It's always a pleasure working with you on projects. I look forward to the next project.
- What types of customers have you worked with?Blog writing, web design, app development, SEO, graphic design.
- What advice would you give a customer looking to hire a provider in your area of work?We like to work with clients that have a vision for their online activities and projects.