FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Just like people, no two events are the same! We always need to find out more information about your Wedding or special event to accurately price our services. Our initial consultation to learn more about you and your vision is complementary. We are invested in the outcome of your Wedding or special event and don't believe in charging an hourly rate. We charge a flat rate fee and are transparent about your overall budget. Our Luxury Packages start at $2,500 for Full Service Event Décor. Please keep in mind the price does not include delivery fees.
- What is your typical process for working with a new customer?
Once I am contacted thru Thumbtack and accept your request we can schedule a telephone consultation during that time the following steps are taken: 1). Obtain as much information as possible about the visions of your event 2). Discuss the theme, colors scheme, décor etc? 3). A Event Agreement Contract will need to be signed detailing all specifications for your event and a $500.00 minimum deposit must be paid via Cash, Zelle, or Invoice. 4).Once in contract we can start the fun process of planning all the details and arrange a meeting at your event venue to discuss your floor plan and much more. We will meet a few more times as well if necessary. 5).We will be in constant communication via email to answer any questions, concerns, and changes you would like to make. 6). I am the point of contact for all vendors. 7). Your balance can be paid biweekly or monthly with a payment plan which will be detailed on the contract. The balance must be paid in full three weeks prior to your event.
- What types of customers have you worked with?
I have worked with a variation of customers whom all have different budgets.