R. L. Helms Lock and Door

$155/service call

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Introduction: Hi, my name is Rob Helms. I specialize in residential and commercial mobile locksmith services. I come to you and solve your locking hardware and door operation issues. Electronic and Pushbutton locking solutions. Medical supplies lockup. Panic and closing hardware. Master keying and key control concepts. We focus on quality and security. Rekeying, Security upgrades, lock repair and installation. Always at fair prices.

Overview

Hired 50 times

Serves Pawling, NY

Background checked

1 employee

10 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Stripe, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

28 photos

Push button slider lock
Lock Installation and Repair
100 year old Door repair
Door Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

37 reviews

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Read reviews that mention:

Lubriel f.

Sep 29, 2023

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Hired on Thumbtack

Mr.Helms was very professional and on time, he also waited for me to go return and replace one door since we got the wrong size. We recommend him and his work and will be using him in our future projects.

Details: Interior door, like a bedroom or closet door • 6 or more doors • Standard • Wood • Yes, the new door replaces an existing door • Yes, I already purchased the door • Install locks or hardware • Home

Door Installation

Corey G.

Sep 2, 2023

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Hired on Thumbtack

Hands down Rob was a gentleman and instead of paying for a replacement lock he repaired our lock and saved us money during these economic moments .

Details: Repair broken lock • Deadbolt

Lock Installation and Repair

Lauren S.

Jul 3, 2023

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Hired on Thumbtack

Rob did a wonderful job on my basement door. He did a lot of research into how to make it look nice, beat the weather and last a long time and I’m very happy with the result. Much appreciated.

Details: Exterior door, like a front or patio door • 1 door • Standard • As recommended by professional • Yes, the new door replaces an existing door • No, I need professional’s help in purchasing • Home

Door Installation

Nick K.

Apr 5, 2023

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Hired on Thumbtack

Rob responded quickly to the initial request to repair an electronic lock. He was very friendly and informative throughout the entire process, explaining what was being done and how to troubleshoot in the future. Fair and honest, highly recommend!

Details: Repair broken lock • Electronic combination pad

Lock Installation and Repair

Eileen M.

Sep 14, 2023

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Hired on Thumbtack

I called Rob the night before to rekey my locks. He was punctual professional and very pleasant to speak with. He also didn’t rip me off at all and made efforts not to. My home is safer now and if I ever need a locksmith again, I know I can count on Rob. Thank again EMc

Details: Install or replace current lock system • Deadbolt • Doorknob • Keyless remote

Lock Installation and Repair

Credentials

Background Check

Robin Helms

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I try to offer fair pricing for top level services. One thing I try not to do is to throw out a low price with no intention to support that estimate.
What is your typical process for working with a new customer?
Once I know what the customer wants or needs, I bring the solution to them. Having the right equipment on hand to solve the problem.
What education and/or training do you have that relates to your work?
I am constantly learning, taking classes, and studying solution. This knowledge I add to my 40 years of construction experience.