If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, my name is Rob Helms. I specialize in residential, commercial, and automotive mobile locksmith services. I come to you and solve your locking hardware and door operation issues. Electronic and Pushbutton locking solutions. Auto keys and fobs cut and programmed. Panic and closing hardware. Master keying and key control concepts. We focus on quality and security. Rekeying, Security upgrades, lock repair and installation. Always at fair prices.
Overview
Hired 75 times
Serves Pawling, NY
Background checked
1 employee
12 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Stripe, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2021
Services offered
Project type
Type of lock
Deadbolt
Vehicle lock
Doorknob
Mailbox
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
54 reviews
5
100%
4
0%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Emily L.
Sep 16, 2025
•
Hired on Thumbtack
I had my deadbolt lock set completely repaired, and I couldn’t be more satisfied with the work. The job was done thoroughly and professionally. The gentleman who handled the repair was not only highly knowledgeable but also a real pleasure to talk with. He explained everything clearly and made sure the lock was working perfectly before he left. Excellent service from start to finish – I highly recommend him!
Details: Repair broken lock • Deadbolt
Lock Installation and Repair
June W.
May 26, 2026
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Hired on Thumbtack
The response to the job request was thorough . He described the procedures of how he would complete the job. He asked for pictures . I felt very comfortable choosing him. He completed the job to perfection . He was efficient. I felt the price was right and totally valuable . I would recommend him and use his services in the future.
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Wood • Lock installation or replacement • Home
Door Repair
Joe A.
Oct 17, 2025
•
Hired on Thumbtack
Rob did a great job to fix three doors with three different problems. More than I thought would happen in one visit. He is very personable as well as knowledgeable. And reasonably priced!!
Details: Repair broken lock • Doorknob
Lock Installation and Repair
Kimberly S.
Mar 13, 2026
•
Hired on Thumbtack
FANTASTIC experience! Qualifed, professional and lovely gentleman who responded quickly, and very effectively and efficiently handled the installation seamlessly and flawlessly. Highly recommended! : )
Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Wood • Problems opening the door • Home
Door Repair
Stacey D.
Apr 17, 2025
•
Hired on Thumbtack
R.L. Helms Lock and Door was outstanding! Arrived on time ready to work. Completing my door, door moulding and trim install. He took his time making sure the door was level and measured correctly. If I could give him 10 stars I would.
Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • No, I’ll purchase the door myself • Home
Door Installation
Credentials
Background Check
Robin Helms
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I try to offer fair pricing for top level services. One thing I try not to do is to throw out a low price with no intention to support that estimate.
What is your typical process for working with a new customer?
Once I know what the customer wants or needs, I bring the solution to them. Having the right equipment on hand to solve the problem.
What education and/or training do you have that relates to your work?
I am constantly learning, taking classes, and studying solution. This knowledge I add to my 40 years of construction experience.
