FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you have 2-3 items in order I’ll give discount 10-20%
- What is your typical process for working with a new customer?
First, I ask for 1–2 photos to give an accurate quote. Then I explain the process, book the date, and arrive on time with all my equipment. I also include free drying to speed things up.
- What education and/or training do you have that relates to your work?
I’ve completed multiple online trainings on upholstery cleaning, stain removal, and safe chemical use. I also learned from professionals and practice every week to improve.