FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work with ALL Homeowner Insurance Policies as well as Private Pay. We offer 10% Discount for all Senior Citizens and Veterans!
- What is your typical process for working with a new customer?
When we arrive onsite we will assess/document the damage walking around the property with you. We will explain our mitigation plan and discuss any options available to you. If we have decided that the loss is great enough to use Insurance, then we will work with your Insurance Provider on your behalf (or alongside you) to make the process as seamless as possible. Our job is to make your stressful situation as simple as possible!
- What education and/or training do you have that relates to your work?
Our Techs are Certified by the Institute of Inspection Cleaning & Restoration Certification (IICRC) which is the industry standard for restoration. We are certified in Water, Fire, Smoke, Odor, Mold & Asbestos.