FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have never lost a customer over price! Our "Price Guarantee" ensures that you won't find a better deal elsewhere. We believe in transparent, upfront pricing. No surprises, no games. Every estimate is custom-built based on roof size, material, and project complexity. We don’t cut corners or use low-grade materials just to appear cheaper. We also offer 0% Easy Pay options so you can get your roof done now and pay later!
- What is your typical process for working with a new customer?
Every project starts with a free, no-pressure consultation. One of our Project Advisors will assess your roof, walk you through material options, and explain exactly what to expect in plain English, not contractor jargon. Once you approve the proposal, we handle everything from permits and scheduling to cleanup and final inspection. You’ll have a dedicated project manager for communication from start to finish, and we don’t leave until you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
We take training and education very seriously, as proven by our status as the only Roofing Contractor on Long Island to earn the Owens Corning Service Excellence Award. Our team brings decades of combined experience and manufacturer certifications from leading brands like Owens Corning, GAF and more. We’re fully licensed and insured in New York, and we treat every roof as if it’s over our own home.