FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every call is different however the service call remains the same. the service call is flat rate and covers all diagnosis and the time it takes. Once we know what the issue is we can assess a parts and labor estimate.
- What is your typical process for working with a new customer?
I prefer to talk to the customer directly via call or text, which allows me to speed up the process in return leading to faster repair time.
- What education and/or training do you have that relates to your work?
I have gone through many classes to maintain knowledge of all the new appliances, with over 6 years of in field service on appliances of all ages, makes, and types.