Soosmac

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Introduction: Over 17 years experience repairing and upgrading Apple Macs. Was one of the first ever Mac Genius trained by Apple. I like to keep older Macs going. With the right upgrades, many older Macs can feel as fast as current models. I hate the idea of tossing out a perfectly good Mac! Do I work on other stuff, sure! Just ask.

Overview

Hired 7 times

Background checked

3 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Featured Projects

9 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Exceptional 5.0

15 reviews

5

100%

4

0%

3

0%

2

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1

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Geralyn O.

Jan 14, 2018

Details: Changes to my existing website • Business or nonprofit • Wix • I will provide most of the content • 1 - 5 pages • To be determined with professional • I travel to the web designer

Web Design

Sil M.

Aug 4, 2018

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Hired on Thumbtack

Details: Mac (Apple) • Laptop • Computer not turning on • The computer technician travels to me

Soosmac's reply

Thank you!

Computer Repair

Brian P.

Aug 13, 2019

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Hired on Thumbtack

Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location

Computer Repair

Thumbtack Customer

May 22, 2018

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From Facebook

I love my 2013 iMac. It feels like a new machine.!

Thumbtack Customer

Jul 10, 2016

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From Facebook

Mr Soos knows his way around everything Apple. Super nice dude and great to talk to.

Credentials

Background Check

William Soucy

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I don no charge for diagnostics or bench fees. I mark up the parts a little and there are no hidden fees!
What is your typical process for working with a new customer?
Typically I send them to my website soosmac.com and have them fill out the contact form. From there I can generate quotes, invoices and schedule service. The goal is to be stress free!
What education and/or training do you have that relates to your work?
I have a BS in Graphic design and I was the 10th Genius ever hired at Apple. I worked there for 15 years as the Lead Genius. I have trained over 300 Techs in my time there. Currently my full time job im the only L3 Apple support tech for GE worldwide. Im also one of 2 techs that act as a North American deport for Apple repairs. I'm ACMT certified and can repair every Apple device since 2001.