Tri-Boro Mechanical

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  At Tri-Boro Mechanical, we don't have a fixed pricing structure for plumbing services due to the diverse nature of issues we encounter. As a family company, we understand that emergencies can be challenging, so we offer discounts to support our clients during unexpected situations. Our transparent approach ensures that customers receive fair and tailored pricing for their specific plumbing needs.

• What is your typical process for working with a new customer?

  As a plumber, my approach to working with new customers involves prompt response, thorough inspection, and transparent communication. I prioritize detailed diagnostics to empower customers with knowledge about their plumbing issues. Throughout the process, I maintain open communication, keeping customers informed about proposed solutions and potential challenges. Our efficient problem resolution, quick response time, and service guarantees aim to provide a positive and trustworthy experience for every customer.

• What education and/or training do you have that relates to your work?

  At Tri-Boro, our team of professionals possess a robust plumbing expertise cultivated through extensive training and hands-on experience. Our members have undergone OSHA training and successfully completed Plumbing Courses at Apex Technical School. Additionally, we actively engage in workshops and seminars to continually enhance our knowledge, ensuring the delivery of high-quality work while remaining current with technological advancements and industry updates.