FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Cancellation & Rescheduling Policy: We require at least 24 hours' notice for any modifications to your appointment. Cancellations or rescheduling requests made with less than 24 hours' notice will result in the automatic forfeiture of your deposit.At our sole discretion and on a case-by-case basis, exceptions may be made for late rescheduling. In these approved instances, your deposit may be applied as a credit toward the rescheduled service or a future project. Please note that we reserve the right to decline future bookings or require 100% non-refundable upfront payment from clients with a history of multiple cancellations.