FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For full transparency, we only charge after the job is complete so you can see exactly how much space your items occupy in our dump truck before any payment is made. Pricing is strictly based on the portion of the truck used—whether it’s a small load or a full truck—ensuring you only pay for what we haul away. We offer competitive rates, with minimum load fees for smaller jobs and discounted pricing available for larger or repeat cleanouts.
- What is your typical process for working with a new customer?
We start with a brief consultation to understand your needs, explain our pricing and process clearly, and provide an upfront estimate so there are no surprises. On the day of service, our trained team completes the job efficiently, confirms the exact space used in the truck, and you only pay once everything is finished to ensure full transparency and top value.
- What education and/or training do you have that relates to your work?
Our crew brings extensive hands-on experience, including team members with up to 45 years in skilled trades and handyman work. We’re committed to continuous learning and improvement, ensuring every job is handled with top-level expertise and professionalism.