FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home, the level of cleaning required, and any add‑on services you choose. We never add hidden fees. Recurring clients receive discounted rates, and all services include eco‑friendly products and supplies at no extra cost.
- What is your typical process for working with a new customer?
e start with a quick conversation to understand your home, your priorities, and any special requests. From there, we provide a clear quote and schedule your cleaning at a convenient time. On the day of service, our team arrives fully equipped, completes a detailed walkthrough if needed, and ensures you’re satisfied before we leave.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, sanitation standards, and safe product usage. We follow industry best practices for deep cleaning, move‑out cleaning, and recurring maintenance. We are also licensed, insured, and bonded for your peace of mind.