Tomcon Restoration

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We offer fair, transparent pricing with clear, itemized estimates before any non-emergency work begins—never any hidden fees. For water damage and mold remediation projects, we work directly with your insurance company to help file and process your claim, minimizing your out-of-pocket expenses. Whether you need a simple mold inspection or full-scale reconstruction, we provide upfront evaluation and competitive rates to keep the recovery process stress-free.

• What is your typical process for working with a new customer?

  We start with a quick initial consultation—either over the phone or on-site—to understand your needs and assess the property. For mold or water issues, we perform a thorough inspection, identify the moisture source, and create a clear, step-by-step remediation or restoration plan. Once you approve our detailed estimate (or we coordinate directly with your insurance provider), our certified team gets straight to work containing the area, performing the cleanup, and completing any necessary reconstruction. Throughout the entire process, we keep you fully updated until your space is clean, safe, and restored.

• What education and/or training do you have that relates to your work?

  We hold professional certifications in mold inspection, mold remediation, and emergency water damage restoration, alongside full licensing for general construction. Our technicians undergo ongoing training in industry-standard moisture detection, structural drying techniques, and EPA/OSHA safety protocols to ensure every job is handled safely, thoroughly, and up to code.